You can contact us via the Contact Us page, otherwise you can directly email us at: info@gospelmerchandise.com but for the ‘Subject’ matter, please state the reason for the email, so that it can be filtered and prioritised correctly.
FREQUENTLY ASKED QUESTIONS
Last Updated on December 10, 2020
Yes! Although it does take a good while to design and build the content, just keep an eye out in the Shop under the ‘PDF Freebies’ category to see if any new content is available for you to download for free.
Unfortunately we do not offer any exchanges or alter the orders. Our Returns Policy allows up to 14 days to return the items, however they must come with original packaging, receipt and must be at a quality worthy of reselling.
We have 2 types of Shipping available, one within the UK and the other for International. When you add a product to basket, once you add your address details the website will automatically assign the correct shipping for you and then you can select with option to receive the product (1st class, tracked etc.)
Simple, you can contact us via the Contact Us page, otherwise you can directly email us at: info@gospelmerchandise.com but for the ‘Subject’ matter, please state: ‘Product Return’ (Then enter your REF Number).
Once payment has been processed, we aim to ship the items out the very next day. Your items should arrive to you within 3-5 days, however please do allow up to 14 days for your items to arrive. Any more delays than this, then please contact us.
Yes! You can view the wholesale page here. Just simply drop us a email from that page and we will be happy to help.
All you need to do is sign in your account and click ‘Downloads’ and under that area you will be able to see all the downloads available to you. Any issues, email us and we will be happy to assist.